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New Albany Health Center of New Albany, IN

Women's Health Clinic

Please note, our health center will be closing early at 3:30 PM on Wednesday, November 27 in observance of the Thanksgiving holiday. We will re-open for regular business hours on Monday, December 2.

About This Health Center

Care No Matter What

Planned Parenthood is one of the nation’s leading providers of high-quality, affordable health care, and the nation’s largest provider of sex education. With or without insurance, you can always come to us for your health care.

Language & Interpreters

English Spanish
Interpretation by telephone available for other languages.

Please let us know if you need an interpreter when scheduling your appointment.

Fax: 206-788-8339

Appointments

You can privately and easily book your appointment online for select services 24/7. For the full set of services, you can call 800-769-0045 to book your appointment. Health center staff can also answer any questions you may have.

During inclement weather, please call 1-800-769-0045 to verify our health center's schedule.

Please note that we'll be closed on these holidays: New Year's Day, Martin Luther King Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day
Book Online

Insurance & Payments

Everyone deserves affordable health care. With or without insurance, you can always come to us for health care.

I don’t have insurance or Medicaid

If you don't have insurance, you may qualify for a state-funded program or a lower fee scale. If you’re worried about cost, ask us about how you can get health care that fits your budget.

Our fees are based on your household income. We’ll never turn you away from the care you need because of your inability to pay.

Other Options

Please bring the following documents if you have them:

  • birth certificate
  • pay stub
  • photo ID
  • proof of residence

If you do not have health insurance, read about health insurance options to find out how to get more affordable coverage and what to consider when choosing a plan.

I have insurance or Medicaid

We take the following insurance:

  • Aetna
  • Ambetter
  • Anthem
  • CareSource
  • Cigna
  • Indiana Medicaid
  • Managed Health Services
  • MDWise
  • Sagamore
  • SIHO
  • Tricare
  • United Healthcare

We accept many private and public insurance plans. If you don't see your insurance listed, please call us at 800-769-0045.

Medicaid Options

Medicaid, Medicaid Family Planning Benefits Program, and Medicaid for Pregnant Women accepted.

Services Coverage

Most health insurance plans now cover prescription birth control, annual wellness exams, and STI/HIV screenings with no copay, and many other services with some copay required. Contact your health insurance company directly to make sure that the services you need are covered and what, if any, out of pocket costs you might have.

Additional Payment Information

Payment plans are available for many services. Our helpful staff can answer questions you may have about coverage.

Payment is expected at time of service unless other arrangements have been made. We accept:

  • Cash
  • Check
  • Major Credit/Debit Cards
  • We can bill most insurance providers for your medical services and many prescription plans for your birth control, medication, and refills.

More Information

Appointment Policies and Information

Mask use within our health centers is not mandated. However, if you would like our staff to wear a mask during your visit, let us know. If you cannot attend your scheduled appointment, please let us know as soon as possible so we can make your appointment available to another person in need.

Childcare Policies

We’re unable to provide childcare at our health center. For safety reasons children need to be accompanied by an adult when they’re in the waiting room. Only infants can accompany you to the exam room. Please bring a friend or family member to be with your children if you don’t have childcare at home.

Services Offered

You can fill your birth control prescriptions at our health center instead of the pharmacy. Birth control refills are available during regular business hours.

You can come to us for services that don’t require a medical exam. For example, birth control education and supplies; emergency contraception (AKA the morning after pill); pregnancy testing and counseling; STD testing, and testing and treatments for urinary tract infections.

Hours

Retrieving hours...

Day Hours Note
Monday 8:30 am - 4:30 pm
Tuesday 8:30 am - 4:30 pm
Wednesday 8:30 am - 4:30 pm
Thursday 11 am - 7 pm
Friday 8:30 am - 4:30 pm We close at 3 PM on the 4th Friday of each month.
Saturday Closed
Sunday Closed

Walk-in Information

If you need emergency contraception (AKA the morning after pill), you can walk in anytime we’re open.

You are welcome to walk in any time the Health Center is open to make an appointment or see if there is a same day appointment available. If you have the time to wait, we will make every effort to fit you in the same day. If we can’t see you, we will give you the first priority appointment available.

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